Articles

 Does Web World offer a money back guarantee?

Yes, Web World Ireland offer a 30 Day Money Back Guarantee on all new web hosting accounts set up...

 How can I cancel hosting for one or more domains?

Email the accounts department (accounts@webworld.ie) and list the accounts you wish to cancel,...

 How can I change my billing method?

You can request a change in your billing method/period by emailing accounts@webworld.ie

 How can I update my account information?

You can email any changes in your account information to accounts@webworld.ie

 How can I update my credit card information?

You can update your credit card details securely online by visiting...

 How do I close/deactivate my account?

Contact the accounts department detailing the account(s) you wish to close.

 How do I renew my domain/hosting account?

All accounts are automatically renewed unless we are instructed not to or there is an outstanding...

 How will I receive my billing invoices?

You will receive your invoices by email.You can obtain a printout of any invoices by logging on...

 I don't want my domain anymore. Can I get a refund?

Domain Registration fees are non-refundable once registered.

 What billing methods are available?

Credit Card - We accept all major credit cards, Visa, Mastercard, American Express to pay...

 What billing periods are available?

Hosting packages can be paid monthly, quarterly or yearly.All domain names require payment before...

 What do I need to do if I forgot my accounts password/username?

There is an option at https://secure.webworld.ie to get a new password sent out to you.You will...

 Where can I look up my billing history?

You can view your billing history online at https://secure.webworld.ie

 Where can I obtain the Web World Direct Debit forms?

Contact the accounts department to have the Direct Debit form sent out to you.Alternatively we...

 Where can I submit billing support questions?

You can email your billing and accounts support questions to accounts@webworld.ieAlternatively...

 Where do I send my bank transfer payment?

Bank Transfers can be made to the following account:Bank Account Number: 42750934Bank Sort Code:...

 Where do I send my cheque or money order payment?

All cheques or money order payments can be sent to:Web World Ireland20 Knocklyon...

 Who do I make a cheque or money order out to when sending in a payment?

You can make all cheques payable to Web World Ireland.